CRMdroid app info
SMS CRM connected with Live CRM giving online customer information like Billing details, Address, Current Tariff, Balance and Recharge, Active service list etc. Port Status is also available now. RAISE REQUEST - 180 National SMS keywords can be used for activating / deactivating services like GPRS, Blackberry plans etc. SIM Exchange . RAISE COMPLAINT - Top 4 postpaid complaints can be captured directly in CRM Billing, Payment, VAS and Network. Top 4 prepaid complaints that can be captured are Balance, Recharge, VAS and Network. RAISE ENQUIRY - 63 Enquiry tagging have been converted to keywords including 3G and MNP.